How to call CIC from Outside Canada ?

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A major dilemma in every applicant’s mind is “How one should reach CIC from outside Canada to figure out his application status” ?

Well, follow these steps to call CIC and you should be able to go through no matter which country you call from.

You must have noticed that CIC provides call center helpline at this Telephone number: 1-888-242-2100.  This NUMBER Won;t work from outside Canada.

Call CIC from Outside Canada
Call CIC from Outside Canada

You will get redirected to an automated system using which you can dial the desired extension or choose an option to reach CIC Canada or Express Entry.

However if you are not in Canada, than you are out of luck since if you call on this number it wont go anywhere.

But there is still a ray of hope.

Try calling on this number — +1 613 944 4000 Ministry of Foreign Affairs

Once you call on this number, you will get an option of Citizenship and Immigration Canada, you must listen to the complete menu since they keep changing the options.

From there, you will get redirected to CIC Canada and you will be provided some more options out of which there is an option to go though to Express Entry staff.

This way you can connect with Express Entry or CIC staff if you are not in Canada.

Our experience says that an average call to CIC has a wait time of approx 5-7 minute and the whole call may last on an average of 20 minutes. And of course, it’s a lot of money.

call cic from outside canada    If you are looking to save money on International call, the best way is calling this number via Skype.



call cic from outside canada
call cic from outside canada

Calls done via Skype to this number is free of cost and your voice is audible if you are connected to a good Wi-fi network.

Another way is to call CIC via Google Voice, install it on your phone and give it a shot.

Some points to remember here –

CIC won;t respond to your application details unless your application time has passed 6 months or it’s filled from Inside Canada. However some callers did report that they were successful in getting application status provided you call at 9:00 AM Toronto Time and you get a really nice call support guy to listen to you.

Well, you never know when luck favors you.

Did you try some other way which you would like to suggest, leave us in comments section.

Adrienne is an immigration consultant and follows the CIC updates keenly. She has special interests in laws and upcoming policy changes in Canadian Immigration which may have impact on interested applicants.

One thought on “How to call CIC from Outside Canada ?

  • August 25, 2016 at 12:24 pm

    Dear mada
    I was working with canadian forces in Afghanistan kandahar province on first line battle i force to leave my countery because of Taliban now i am in indonesia in very bad situation in here and i am terying to contact canadian immiggretion center but i was not lucky to get the contact with them i hopp you can do and reply in email i will send you my all document to you.
    Thank you so much


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